Terms and conditions
TERMS OF USE
Last revision: September 22, 2025
1. Introduction
This document includes the terms of use (“Terms of Use”) of the platform https://learn.founderz.com/ (“Platform”) and the website https://founderz.com/ (“Website”), owned by Founderz Emprendimiento, S.L. (“Founderz” or “We”), with registered office in Pineda de Mar, 08397, Barcelona, with CIF number B06944375, registered in the Mercantile Registry of Barcelona, volume 47908, folio 19, sheet B 566041, and contact at hola@founderz.com.
These Terms of Use aim to regulate access, navigation, and contracting of the various Online Programs offered by Founderz (“Program/s”) by those users who have proceeded to register on the Platform (“Users”) and those who visit the Website (“Visitors”). Hereinafter, both the Website and the Platform will be jointly identified as the Platform.
By registering or browsing on the Platform and/or enrolling in the Program(s), the User or Visitor accepts these Terms of Use and the Privacy Policy. Otherwise, the User or Visitor must immediately stop using the Platform.
2. Description of the Services
2.1. Programs
Founderz, through enrollment in the Program(s), provides Users with a training Platform that offers Users access to the selected Program consisting of different learning modules (“Modules”). These Programs are offered in microlearning format and online modality through prerecorded lectures (“Lectures”) on the specific subject matter of the respective Program, as well as access to a virtual campus (“Virtual Campus”) with a variety of additional content of the chosen Program, including interactions of the online community (collectively referred to as the “Services”).
Founderz is a private entity and its Programs can in no case be considered university-level training or officially recognized. Likewise, Founderz is not linked to any public or private university entity.
2.2. Virtual Campus
Upon enrolling in a Program, the User will have access to Founderz’s Virtual Campus, through which they may access the Virtual Rooms of the Programs (“Virtual Room/s”) in which they are enrolled. Within these Virtual Rooms, the User may contact other Users enrolled in the same Program, as well as access an interactive space where they may speak with Users who are at that moment in the Program’s Virtual Room. These Virtual Rooms are a tool available to the User to enhance their training experience in the Program, thus allowing them to share their doubts, knowledge, curiosities, etc., which ensures greater collective learning among Users.
For more information on the processing of the User’s personal data in the Virtual Rooms, please consult our Privacy Policy.
2.3. Module Activities
Depending on the Program in which the User has enrolled, at the end of each Module, the User must complete an activity based on the recording of a video showing the User’s screen, voice, and/or image. This activity will be shared with the instructors for evaluation, although it may also be shared with the other peers in the Program.
The Module activities are essential for the User’s proper learning, as well as for the successful completion of each of the Program’s Modules. Likewise, in order for the User to obtain a greater training experience, such activities will be shared with all Users enrolled in the Program with the objective of sharing and receiving opinions, comments, or improvements about the activities that allow the User to improve the knowledge acquired in the Program.
Although, to ensure greater learning for Users, we recommend that activities recorded by Users themselves be shared with the rest of the Program peers. While Founderz safeguards Users’ privacy and provides Users with the option not to share such activities with other Users, this option can be enabled from the “More Settings” panel in the “Privacy” section.
For more information on the processing of the User’s personal data in the context of Module activities, the User should consult our Privacy Policy.
2.4. Live Sessions
Within the Program, the User may attend live online training sessions (“Live Sessions”). These Live Sessions will be recorded by Founderz and subsequently shared with Users enrolled in the same Program of that cohort and may be used as promotional material on Founderz’s Website and social media, provided Users have given their consent.
For more information on the processing of the User’s personal data in the Live Sessions, please consult our Privacy Policy.
2.5. Training Support through “My Fellow”
Founderz provides Users with an artificial intelligence-based tool (“My Fellow”) that provides Users with support for learning the Program, whereby the User may request information, assistance, or additional content from My Fellow related to the Program to facilitate their training experience.
“My Fellow” may request the User to activate their audio and/or video devices solely to provide more personalized guidance during the Program.
Activation of audio and video is entirely optional and will depend on the User’s decision, who may deny or revoke such access at any time without affecting enjoyment of the Program.
The use of these functionalities may involve the processing of personal data such as the User’s image and voice. This processing is carried out on a transitory basis, exclusively for the immediate provision of the requested service, without the image or voice being stored, recorded, or kept on Founderz’s servers or those of its technology providers (including Azure OpenAI).
For more information on the processing of the User’s personal data by My Fellow used for this purpose, please consult our Privacy Policy.
2.6. Certificate
Once the User has completed the Program, Founderz will issue a certificate of completion in favor of the User, certifying the successful completion of such Program.
The certificate issued by Founderz is recognized by Microsoft within the framework of its “Training Services Partners” program of which Founderz is a member. You can consult it directly on Microsoft Corporation’s official website: https://learn.microsoft.com/en-us/credentials/support/partners
3. How to Register
a) User Registration
In order to enroll in the Program, the User must register on the Platform, after which they will have access to all the content of Lectures and the online community for an initially unlimited period (“Lifetime”).
The period defined as Lifetime may be reduced in the event of (i) dissolution, (ii) entry into liquidation, (iii) sale (partial or total) of Founderz Emprendimiento, S.L., or (iv) when Founderz deems it at its sole discretion. Such reduction will in no case generate financial compensation in favor of the User. In any case, Founderz will grant the User access to the content of the respective Program for a maximum period of 12 months from enrollment in the Program.
If that period ends and the User has not completed the Program, the User will lose the opportunity to receive the Program completion certificate issued by Founderz, without prejudice to access to Lectures and the online community the User may have during the Lifetime period subject to the conditions previously indicated.
Once the User enrolls in the Program, they must complete the required banking information to proceed with payment of the Services, as set forth in the section “Payment Method” and must register their User by providing their full name, email, and password.
Founderz reserves the right to modify the content accessible on the Website and the Platform (withdraw or add Lectures), without generally reducing the provision. In the event of a substantial reduction in training content, Founderz will refund a proportional part of the Price (see below).
b) Price and Promotions
The price of each Program will be the one defined in the “Our Programs” section of the Website and will always be expressed in euros including applicable VAT, which allows the User access to all training content as well as the online community. The amount may also be subject to discounts offered by Founderz, for which Founderz will provide the applicable discount code for each promotion.
Discounts applicable to Programs as part of promotions launched by Founderz will only apply to Programs contracted from the start date of the promotion. These discounts will not be retroactive; therefore, Users who contracted a Program before the promotion started may not claim application of the discount or any partial refund of the price paid, without prejudice to exercising the right of withdrawal provided in these Terms of Use.
When promotions carried out by Founderz consist of a total or partial refund of an amount already paid by the User, such refund will only be effective if the User requests it within the period and in accordance with the procedure expressly indicated in the terms of the corresponding promotion. The User will not be entitled to a refund if it has not been requested within the period or through the channels indicated for such purposes.
c) Payment Method
The transmission of personal or banking data is carried out using a secure environment, a server based on the standard SSL (Secure Sockets Layer) security technology. All information transmitted by the User travels encrypted over the network.
Likewise, the data entered by the User regarding their credit or debit card are entered directly into Stripe Inc. (payment gateway) and are therefore neither entered nor recorded on any Founderz server, and will be processed in accordance with Stripe’s legal terms.
When paying with a credit or debit card, the following data will always be requested: card number, expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of the card, thus providing more security guarantees for the transaction. This payment method is valid only on the website. Once the requested banking information has been entered into Stripe’s platform, payment will be processed as a one-time payment.
Founderz provides the User with the option of deferred payment of the Program through the provider Aplázame (a brand of Wizink Bank S.A.U). If the User decides to contract the deferred payment offered by Aplázame by checking the corresponding box, the specific conditions of the service provided by Aplázame will apply. For more information on Aplázame’s deferred payment conditions, please visit www.aplazame.com.
Likewise, if contracting the Services from outside Spain, Founderz provides the User with the option to pay for the Services in installments. When the User decides to contract the Services through this payment system, the User commits to paying all installments and, consequently, the total price of the Services. If the User fails to make any of the payments, Founderz will take all necessary measures (individually or through third parties) to ensure payment of the full price of the Services by the User, including any legal action that Founderz may take against the User.
If the amount of a purchase has been charged fraudulently or improperly using a payment card number, the holder may demand the immediate cancellation of the charge. In such case, the corresponding debit and re-credit entries will be made in the supplier’s and the holder’s accounts as soon as possible.
4. User Obligations
The User undertakes to make appropriate and lawful use of the content and the Platform and, by way of example but not limitation, not to use them to:
(i) engage in illegal activities or activities contrary to good faith and public order;
(ii) cause damage to the physical and logical systems of Founderz or other Users;
(iii) attempt to access and, where appropriate, use other Users’ email accounts and modify their registration data;
(iv) resell Founderz Services unless expressly authorized by Founderz for that purpose.
Likewise, the User’s account is strictly personal and may not be shared or transferred to third parties.
The User accepts that Founderz grants them a non-exclusive right to access the Services, and therefore their account is personal and non-transferable.
Specifically, the User assumes the following obligations:
- To pay in advance the amount of Founderz’s Services in the quantity and manner indicated in sections 2.b and 2.c.
- To guarantee the truthfulness and accuracy of the data provided when filling out the forms required to contract the Services, thus avoiding any harm to Founderz as a result of their incorrectness.
- To be of legal age, which is an indispensable requirement to enroll in the Program. In the event that minors wish to access the Program, they may only do so when registration has been completed by their parent or legal guardian. Founderz shall in no case be responsible for the registration of a minor who has accessed the Platform without the prior registration by their parent or legal guardian.
- To comply with the Acceptable Use Rules that Founderz will provide at the time of registration in a Program.
- To make proper use of their User profile and access password to the Platform, undertaking to use them diligently and to store them appropriately so that they are not available to third parties, and in any case notify Founderz of their loss, theft, or possible access by an unauthorized third party so that Founderz may proceed with their immediate blocking.
Any use of the Platform by the User that is contrary to the law or to these obligations will result in their account being blocked, without prejudice to any legal action that Founderz may take against the User.
5. Restrictions on Use of the Program and the Platform
The User may only access the Program and/or the Platform from the country where the User contracted the Services with Founderz and under the conditions offered by Founderz in that country.
If the User accesses the Program and/or the Platform from a territory other than the country where Founderz Services were contracted, Founderz may terminate the User’s account, as well as take any additional measures to prevent the User’s future access to or use of the Program and/or the Platform.
6. Personal Data
Within the framework of providing the Services, Founderz may process the User’s personal data. For more information on the processing of the User’s personal data during their activity on the Platform, please consult our Privacy Policy.
7. Right of Withdrawal
In accordance with article 103(m) of the revised text of the General Law for the Defense of Consumers and Users (“TRLGDCU”), Founderz is not obliged to offer a right of withdrawal, since once the User has paid the corresponding price and accessed the digital content of the Program we offer, the Services will be deemed executed and therefore the right of withdrawal is not applicable.
Without prejudice to the foregoing, Founderz grants Users the right to withdraw from Programs they have contracted provided that withdrawal is communicated within fourteen (14) calendar days from the date of payment of the Program through the contact means provided by Founderz, including by sending an email to hola@founderz.com. In such cases, Founderz will reimburse the User the full amount paid for the Program in question, using the same payment method employed in the initial transaction, unless the User expressly indicates otherwise.
8. Termination of the Relationship
If the User, at any time, disagrees with these Terms of Use or with any changes made to them, they must immediately cease using the Platform.
If the User wishes to deactivate their account on the Platform, they must send an email to hola@founderz.com indicating their intention to deactivate their User account. Once the User’s account has been deactivated, the User will no longer be able to access their account. For information on the retention of User data, the User should consult our Privacy Policy.
9. Exclusion of Warranties and Liability
Founderz guarantees that the Program will be of professional quality with content appropriate for its stated purposes, and that Founderz will make it available to Users diligently and professionally and will ensure that the content is of quality. However, it does not guarantee that it will be free of errors or that it will not become outdated after a certain time.
To the extent permitted by applicable law, Founderz shall not be liable in any case for damages of any kind that may be caused, including but not limited to: lack of availability of the portal; any technical incident or failure and any data loss that may result therefrom; as well as any situation considered a fortuitous event or force majeure, despite having taken all necessary technological measures to prevent it.
In no case shall Founderz assume responsibility for:
(i) the Program nor for any other content published by third parties or from a link belonging to an external website, nor shall it guarantee the technical availability, quality, reliability, accuracy, breadth, truthfulness, validity, and constitutionality of any material or information contained in any Program content, virtual community, hyperlinks, or other websites;
(ii) the results or responses generated by the artificial intelligence tool “My Fellow”, based on Azure OpenAI technology, which is provided under the terms and limitations established by Microsoft and accessible at the following link: Azure OpenAI Terms. Founderz shall not be liable for errors, interruptions, technical limitations, or misuse resulting from such third-party technology.
Founderz reserves the right to update, modify, or delete the information contained on its Platform and/or Website, as well as its configuration or presentation, at any time without assuming any responsibility for it.
In no case shall the Program be considered professional advice by the participating instructors. Any professional relationship between an instructor and a User must be formalized outside the Platform, without Founderz’s intermediation, and by private contract between those parties. Founderz assumes no responsibility regarding such professional relationship and its effects, nor for having brought the parties into contact.
10. Intellectual and Industrial Property Rights
Founderz, by itself or as assignee, is the owner of all intellectual and industrial property rights of the Platform, as well as the elements contained therein (including but not limited to brands, images, sound, audio, video, or texts; logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.).
Under national, European, and international intellectual property law, reproduction, distribution, and public communication, including the making available modality, of all or part of the content of the Platform, and in particular content produced by Founderz, for commercial purposes, in any medium and by any technical means, without Founderz’s prior written authorization, are expressly prohibited. Therefore, the content hosted on the Platform may in no case be downloaded, reproduced, or used in whole or in part elsewhere, unless expressly enabled by Founderz. Founderz may exercise all legal and extrajudicial actions it deems appropriate in the event of any infringement of its rights.
The User expressly undertakes not to carry out or allow any action of recording, downloading, or “scraping” of the content of the Website and/or Platform, but rather to limit themselves to viewing such content on the Site itself.
It is possible that, in the course of the Program, when submitting the proposed activities, the User must upload recordings of themselves, screen recordings, or other types of recordings as appropriate (“User Content”). Therefore, the User accepts and authorizes Founderz to share such User Content with the other participants in the Program and likewise authorizes Founderz to reproduce, distribute, and transmit the User Content for that purpose.
In this way, the User expressly authorizes Founderz, on a non-exclusive, free basis, worldwide and without time limitation, to use such User Content including any photograph, image, text, and/or video that is part of it, as well as the intellectual, industrial, and/or image rights related to the User. The User expressly declares and warrants that the User Content does not infringe the rights of third parties and that they have the necessary authorizations where applicable.
11. Third-Party Links
Founderz is not responsible for content posted by third parties or third-party websites that can be accessed from the Website; nor for the accuracy, truthfulness, and validity of information not created by Founderz, and whose content belongs to third parties outside Founderz.
However, under article 17 of Law 34/2002, of July 11, on information society services and electronic commerce, when Founderz becomes aware of the illegality of such content or links, it will proceed to remove them, as well as block content that may be unlawful or infringe the rights of third parties, in accordance with articles 11 and 16 of said Law.
12. Jurisdiction and Extrajudicial Dispute Resolution
Founderz reserves the right to bring civil and/or criminal actions it deems appropriate for improper use of its Website and/or Platform and content or for breach of these conditions.
Without prejudice to the option available to the parties to voluntarily submit to the Online Dispute Resolution system mentioned in the following section, the relationship between the User and Founderz shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction, complying with the applicable jurisdiction and competence rules, subject to the consumer’s domicile.
Notwithstanding the above, the User may resort to the extrajudicial dispute resolution system provided by the European Union as contemplated in Consumer dispute resolution – Your Europe.
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