AI literacy: what it is and its benefits for businesses

AI literacy is a term gaining momentum, and it’s not just another buzzword. At its core, it’s about equipping people with the necessary skills, knowledge, and understanding to use AI responsibly, recognizing both its potential benefits and risks.

This is how Article 4 of the EU AI Act defines it, requiring businesses, providers, and implementers of AI systems to ensure that their employees and other involved parties possess a “sufficient level of AI literacy.”

Why now?

Since February 2, 2025, this obligation has been in effect in the EU, with supervision rules coming into play on August 2, 2026. This means companies must start preparing now by adapting their training and communication programs.

Additionally, the EU has launched the Living Repository, a dynamic database of real-world AI literacy practices from companies adhering to the AI Act. Its aim is to promote shared learning and provide useful examples without automatically assuming legal compliance.

What does AI literacy involve?

Definition and focus

AI literacy, according to Article 3.56 of the regulation, includes the ability to recognize both the positive and negative aspects of using AI systems. It’s not just about understanding the technology, it’s about knowing its limitations, potential adverse effects, and how to respond to them.

Who should be included?

• Employees, especially those interacting with or managing AI systems.
• Other involved parties, such as contractors, service providers, or even customers.
• It’s essential to tailor training to the technical level, experience, and context of each group.

Benefits of AI literacy for companies

1. Better productivity
   A study from MIT and Harvard shows that when competent workers use generative AI, their performance on specific tasks can improve by up to 40%.
2. Accelerated innovation
   According to the World Economic Forum, AI literacy enables safe and responsible participation in innovation, fostering creative and strategic solutions.
3. Risk mitigation and compliance
   Proper training not only reduces mistakes, but also helps comply with Article 4 of the AI Act, paving the way for future audits.
4. Collaboration across profiles
   When everyone understands the basics, it bridges the gap between technical and non-technical roles, enhancing organizational adaptability.

Key steps for implementing AI literacy

Adapt to the audience

There’s no one-size-fits-all training. It’s crucial to calibrate the content based on prior knowledge, roles, and the AI tools being used.

Use real examples

The EU’s Living Repository provides real-life practices categorized by three stages: planned, in progress, and completed. Companies like Mural also share their own programs as inspiring examples.

Flexibility and internal registration

The EU doesn’t mandate formal certifications, but it does recommend keeping internal records of trainings and initiatives.

Ethical and legal awareness

Literacy should address ethical and legal risks, with training including concepts like algorithmic bias, digital trust, and human oversight.

AI literacy: the human and professional touch

At Founderz, we know that AI literacy isn’t just a box to tick. It’s an opportunity to strengthen teams, improve processes, and foster a culture of continuous learning.

That’s why we offer personalized AI training for companies, from webinars to hands-on workshops that connect directly with your employees’ profiles. In the end, what matters is that the team understands, questions, and responsibly leverages AI.

Take advantage of this opportunity and join those already building the future with a solid and sustainable AI foundation.

If you’re interested in designing an AI literacy program for your company that complies with Article 4 of the EU AI Act and aligns with your goals, don’t hesitate to contact Founderz. We’d be happy to assist you.

This post is also available in: Español